Privacy Policy

1. Introduction

Welcome to Handful of Angels ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at handfulofangels.com and any associated services. By using our platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide when you create an account, set up a campaign, make a donation, post messages of support, or contact us. This may include:

• Account Information: Name, email address, phone number, and password.
• Profile Information: Profile photo, bio, and role within the platform (Angel, Survivor, Beneficiary).
• Campaign Content: Campaign descriptions, posts, well-wishes, comments, photos, and videos.
• Payment Information: Payment details processed through our third-party payment provider, Moov. We do not store your full credit card or bank account numbers on our servers.
• Donation Information: Donation amounts, recipient campaigns, and transaction history.
• Technical Information: IP address, browser type, operating system, device identifiers, and usage data.
• Communications: Messages you send through our contact form or customer support channels.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account and provide access to our platform.
• To facilitate campaign creation, donations, and fund transfers.
• To enable community features including posting, commenting, and sharing messages of support.
• To process payments and donations securely through our payment partners.
• To send transactional emails such as account verification, campaign invitations, and donation receipts.
• To communicate with you about platform updates, new features, and relevant information.
• To improve our platform, analyze usage patterns, and enhance user experience.
• To detect, prevent, and address fraud, security issues, and technical problems.

4. How We Share Your Information

We may share your personal information in the following circumstances:

• Campaign Participants: Your name, profile photo, and posts may be visible to other members of campaigns you join.
• Payment Processors: We share necessary payment information with Moov to process donations and transfers.
• Service Providers: We work with trusted third-party providers for email delivery, cloud hosting, analytics, and customer support.
• Legal Requirements: We may disclose information when required by law, court order, or to protect the rights, safety, or property of our users or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you interact with our platform. You can control cookies through your browser settings, but disabling certain cookies may affect your ability to use some features of our platform.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure authentication with Argon2 password hashing, and regular security audits. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Portability: Request a copy of your data in a portable format.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at support@handfulofangels.com.

9. Children's Privacy

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our platform and updating the effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: